<p>Chasely Apartment Hotel offers self-contained apartment accommodation in one of Auchenflower’s most convenient locations.</p><p><br></p><p>Positioned on Coronation Drive and directly opposite <strong>The Wesley Hospital</strong>, Chasely is particularly well suited to guests visiting the hospital, as well as those needing easy access to Brisbane’s inner west and CBD.</p><p><br></p><p>Our location puts you close to many of Brisbane’s key destinations. <strong>Suncorp Stadium, Brisbane CBD, Toowong Village and The University of Queensland</strong> are all within easy reach, while the <strong>Brisbane River</strong> is right on our doorstep.</p><p><br></p><p>Our apartments provide a practical base for both short and extended stays, with the additional convenience of <strong>complimentary onsite parking, subject to availability</strong>.</p><p><br></p><p>Whether you’re in Brisbane for a hospital visit, work, university, an event or simply need somewhere convenient to stay, Chasely puts you <strong>close to what matters</strong>.</p><p><br></p><p><strong>Chasely Apartment Hotel</strong></p><p><em>Auchenflower · Brisbane</em></p>

Chasely Apartment Hotel

<p>Chasely Apartment Hotel respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect personal information when you make an enquiry, reservation, stay with us or use our website.</p><h3>Information We Collect</h3><p>We may collect personal information necessary to provide accommodation and related services, including your name, contact details, booking and stay information, payment details, identification information where required, communications with us, and any preferences or requests you provide in connection with your stay.</p><p>When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information and website usage data.</p><h3>How We Use Your Information</h3><p>We may use your personal information to:</p><ul><li>process and manage reservations and payments;</li><li>communicate with you before, during and after your stay;</li><li>provide accommodation and guest services;</li><li>respond to enquiries, requests or complaints;</li><li>maintain the safety and security of our guests and property;</li><li>meet our legal, regulatory and record-keeping obligations;</li><li>improve our website, services and guest experience; and</li><li>send marketing communications where you have consented to receive them or where otherwise permitted by law.</li></ul><h3>Booking and Service Providers</h3><p>We may receive or share relevant personal information with third parties involved in providing your accommodation or processing your reservation, such as online travel agencies, booking platforms, payment processors, technology providers and other service providers.</p><p>We only disclose information where reasonably necessary for our operations, to provide services you have requested, or where required or permitted by law.</p><p>Third-party websites and booking platforms have their own privacy policies, and we recommend reviewing those policies when using their services.</p><h3>Payment Information</h3><p>Payments may be processed through third-party payment providers. Chasely Apartment Hotel does not necessarily store complete credit or debit card details when payments are processed through these providers.</p><h3>Cookies and Website Analytics</h3><p>Our website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve its performance.</p><p>You can control or disable cookies through your browser settings, although doing so may affect some website functionality.</p><h3>Security and Retention</h3><p>We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.</p><p>Personal information is retained only for as long as reasonably required for the purposes for which it was collected, including satisfying legal, accounting and operational requirements.</p><h3>Access and Correction</h3><p>You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or out of date. We may need to verify your identity before processing a request.</p><h3>Privacy Enquiries or Complaints</h3><p>If you have a question or concern about how we handle your personal information, please contact us. We will take reasonable steps to investigate and respond to privacy concerns.</p><p><strong>Chasely Apartment Hotel</strong></p><p> 435 Coronation Drive, Auchenflower QLD 4066</p><p> <strong>Phone:</strong> (07) 3371 4000</p><p> <strong>Email:</strong> stay@chasely.com.au</p><p> <strong>Website:</strong> www.chasely.com.au</p><h3>Changes to This Policy</h3><p>We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations. The current version will be published on our website.</p><p><strong>Last updated: September 2026</strong></p>

<p>By making a reservation with Chasely Apartment Hotel, you acknowledge and agree to the following Terms &amp; Conditions.</p><h3>Reservations &amp; Payment</h3><p>A <strong>valid credit card is required to guarantee all reservations</strong>.</p><p>For bookings made on a <strong>Flexible Rate</strong>, payment for the accommodation will be charged to the nominated credit card <strong>3 days prior to arrival</strong>.</p><p>For bookings made on a <strong>Non-Refundable Rate</strong>, full payment will be charged <strong>at the time of booking</strong>. Non-refundable bookings cannot be cancelled, amended or refunded.</p><p>Rates are quoted in Australian dollars and include GST where applicable.</p><h3>Flexible Rate – Direct Bookings</h3><p>For flexible reservations made <strong>directly with Chasely Apartment Hotel</strong>, cancellations or changes must be received at least <strong>24 hours prior to the scheduled arrival date</strong>.</p><p>If a booking is cancelled within 24 hours of arrival, or in the event of a no-show, <strong>the full cost of the booking will be forfeited</strong>.</p><h3>Extended Stays – More Than 4 Weeks</h3><p>For reservations of <strong>more than 4 weeks</strong>, at least <strong>7 days’ notice</strong> is required to cancel or shorten the stay. Where less than 7 days’ notice is provided, a cancellation fee equivalent to <strong>20% of the total booking cost</strong> will apply.</p><h3>Third-Party Bookings</h3><p>Reservations made through third-party websites or booking platforms, including online travel agencies, are subject to the <strong>cancellation, payment and amendment conditions shown by that provider at the time of booking</strong>.</p><p>Any cancellation or amendment to a third-party reservation should be made through the platform or provider through which the booking was originally made.</p><h3>Changes to Reservations</h3><p>Requests to change dates, room types or the length of stay are subject to availability and the conditions of the rate booked. Changes may result in a different accommodation rate.</p><h3>Check-in &amp; Check-out</h3><p><strong>Check-in:</strong> from 2:00 pm</p><p><strong>Check-out:</strong> by 10:00 am</p><p>Early check-in and late check-out are subject to availability and may incur an additional charge.</p><h3>Guest Responsibilities</h3><p>Guests are responsible for their own conduct and that of any occupants or visitors associated with their booking.</p><p>Smoking, vaping and the use of e-cigarettes are not permitted inside apartments. Tampering with smoke detectors or other fire safety equipment is strictly prohibited.</p><p>Guests may be responsible for additional cleaning, damage, missing items or other costs resulting from their stay.</p><h3>Parking</h3><p>Complimentary onsite parking is available to hotel guests on a <strong>first-come, first-served basis</strong>. Parking spaces are unallocated and <strong>availability cannot be guaranteed</strong>.</p><p>Undercover parking has a <strong>1.8 metre height restriction</strong>. A limited number of above-ground parking spaces are also available.</p><h3>Pets</h3><p>Pets are not permitted at Chasely Apartment Hotel, except where required by applicable law.</p><h3>Identification &amp; Security</h3><p>Guests may be required to provide valid photo identification and a valid credit card at check-in. Chasely Apartment Hotel reserves the right to take reasonable measures to verify a guest’s identity and protect the property and other guests.</p><h3>No-Shows &amp; Early Departures</h3><p>Failure to arrive for a reservation without cancelling within the applicable cancellation period may result in the applicable cancellation charge being applied.</p><p>No refund or credit is provided for unused accommodation following an early departure where the booking is non-refundable or the departure occurs within the applicable cancellation period, except where required by law.</p><h3>General</h3><p>Chasely Apartment Hotel may update these Terms &amp; Conditions from time to time. The terms applicable to your reservation are those provided or made available at the time of booking.</p><p>Nothing in these Terms &amp; Conditions is intended to exclude or limit any rights or remedies that cannot lawfully be excluded under the <strong>Australian Consumer Law</strong>.</p><p><strong>Chasely Apartment Hotel</strong></p><p>435 Coronation Drive, Auchenflower QLD 4066</p><p>+61 (07) 3371 4000</p><p><strong>stay@chasely.com.au</strong></p><p><strong>Last updated: September 2026</strong></p>

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